Question:
I purchased a Poulan Pro PP4218AVX chain saw on 7 July 2012 and was told that I would be receiving a carrying case within 4 to 8 weeks. I just spent 20 minutes on the phone, was transferred 6 times and every single person stated that they did not handle that particular offer. I was even transferred to one person twice. I now have 3 different phone numbers, but no answer. I spoke to Jay, Amanda, Shannon, Lauren and Melissa. Mind you, I like the saw. I would just like to receive the promised carrying case. Is it on its way?