Contact Us

Benji C.

AnswerArmy

Comments

1-15 of 26
Next >
Last >>

Benji C. on I'd like to get the trimmer head for the P4500F to put...public
- posted July 2, 2010 in Poulan Pro: Ask & Answer > String Trimmers
- Permalink
Scotty,

Thanks for contacting us via Answer Army. When I look at the schematic breakdown of both units the p4500 has a different transmission unit and as a result they have a different arbor size (where you literally screw it in). In most cases parts will not be interchangable neither is it recommended from the manufacture. Thanks again for contacting Answer Army!

Regards,

Benji Corti

Customer Service Team
Benji C. on I purchased a 338xpt California model Chainsaw, on Ebay,...public
- posted July 2, 2010 in Husqvarna: Ask & Answer > Chainsaws
- Permalink
Bob,

Thanks for contacting us through the Answer Army, I was able to track down a California OM for your saw. I've attached a link below where you can view the OM of the 338xpt. Make sure you are using high test gas and using a Husqvarna 2-cycle oil to mix your gas 50:1. If this was a used saw you have purchased make sure your oiler is in working order to avoid experiencing failures from the bar and chain. Enjoy your new Husqvarna saw!

/pdf/order_static/doc/HOUS/HOUS2005/HOUS2005_1150132-95.pdf

Regards,

Benji Corti

Customer Service Team
Benji C. on Where in or near Vancouver, British Columbia, Canada can I...public
- posted June 30, 2010 in Weed Eater: Ask & Answer > Weed Eater One
- Permalink
Dan,

Thanks for contacting us at Answer Army, we apologize fr the confusion but after reviewing our parts list we came up with these accessories available to purchase for this model. Please visit your local Weed Eater retailer for the G26LRV Double Grass Bagger (part #960730027) and the MK26 Mulch Kit (Part #532429758).
- Click here to view the bagger
- Click here to view the mulch kit
To find a local retailer please visit www.weedeater.com.

Thank you for your post!

All the Best,

Benji Corti
Benji C. on My new t435 chain saw will NOT shut off. How do I get...public
- posted June 22, 2010 in Husqvarna: Ask & Answer > Chainsaws
- Permalink
Steve,

Thanks for contacting us at Answer Army. Sounds to me that you have a bad switch on the chainsaw, I would discontinue use for the mean time until we have the unit evaluated and taken care of. Please follow the link below to locate a servicing dealer near you.

/images/us/homeowner/home/ type in your zip

Please be sure you have your proof of purchase ready for the servicing dealer to be able to authorize the warranty work.

Regards,

Customer Service Team
Benji C. on Where can I obtain a battery charger. I don't use my...public
- posted June 15, 2010 in Weed Eater: Ask & Answer > Weed Eater One
- Permalink
Paul,

A great battery charger for your mower is the Husqvarna XS 800 pulse style charger. Part # 5320092-26. Contact your local Husqvarna dealer to inquire further about this product. I've listed below a few places where you search for availability.

Dixie Sales        1(800) 753-4943    East Coast

Oscar Wilson    1(800) 873-6722     Mid

Billiou’s Inc.     559-784-4102         West Coast

also there are a few websites that can be very helpful:

www.ordertree.com

www.jackssmallengines.com

Regards,

Customer Service Team
Benji C. on Could you guys please help me I sent this email to your...public
- posted June 10, 2010 in Husqvarna: Ask & Answer > Zero Turn Mowers
- Permalink
Dear Jerry,

I would like to first of all apologize for the situation you are experiencing. I can arrange for a dealer to come pick up your unit if you would like and have these issues handled. I will contact you directly so we can tackle the dilemma accordingly.

Regards,

Benji C.
Benji C. on I'm a new home owner. I just bought a tractor 2 weeks...public
- posted June 8, 2010 in Husqvarna: Ask & Answer > Riding Lawn Mowers
- Permalink
Tony,

Hi, I hope all is well. I did some investigation and the following authorized dealer will be able to assist you. All the contact information is below and your lead time will be about 10 days, which is respectable during the current busy season. Please refer to the information below:

POC: Bruce

Phone: 203.208.3530

POWER EQUIPMENT SOURCE LLC

10 MILL ST.
EAST HAVEN
CT 06512

Regards

Benji

Customer Service Team
Benji C. on I'm a new home owner. I just bought a tractor 2 weeks...public
- posted June 7, 2010 in Husqvarna: Ask & Answer > Riding Lawn Mowers
- Permalink
Dear Tonyren,

Thanks for contacting us at Answer Army, it is not normal for your tractor to be reading higher numbers measured on the hour meter than actually used. This meter is very important for maintenance schedules and is best utilized when it works correctly. The best thing to do in this situation would be to have the tractor inspected by an authorized dealer.

Click on the link below to find a dealer near you.

/images/us/homeowner/home/ (type in zip)

Regards,

Benji C.
Benji C. on JUST PURCHASED THE LGT2554 GARDEN TRACTOR. DURING THE FIRST...public
- posted June 7, 2010 in Husqvarna: Ask & Answer > Riding Lawn Mowers
- Permalink
Thanks for contacting us at Answer Army. It sounds like the deck needs to be re-adjusted because most likely it was not correctly set up at the retailer. Your retailer may be able to fix the adjustments but your best bet will be to have an authorized Husqvarna dealer check it out and get it to an even height.

/images/us/homeowner/home/ Just type in your Zip Code to locate dealers around your area.

Regards,

Benji C.
Benji C. on I just bought a Husqvarna RZ3016 (zero turn riding...public
- posted June 7, 2010 in Husqvarna: Ask & Answer > Zero Turn Mowers
- Permalink
Dear Dan,

Thanks for contacting us at Answer Army, it's most likely a battery problem if the mover is totally dead and wont even turn over, could also be a bad connection. But to determine the exact problem it would be best to have the unit evaluated by an authorized service tech. I've included a link below to a dealer locator.

/images/us/homeowner/home/

Being that your unit is so new, Husqvarna can arrange to have it picked up and taken to have warranty work performed, make sure you have your proof of purchase.

Regards,

Benji C.
Benji C. on Can the Poulan PP133 use the Ryobi Expand-it...public
- posted June 7, 2010 in Poulan Pro: Ask & Answer > String Trimmers
- Permalink
Dear CnaRay,

Thanks for contacting Answer Army. To the best of our knowledge any universal attachment will fit the Poulan PP133, and other brands to consider are Poulan, Weedeater, Troybuilt, and Husqvarna. Many of these attachments can be found at Lowe's, Home Depot, Sears, and Wal-Mart.

Regards,

Benji C.
Benji C. on I purchased a Muffler cover since mine cracked. I need the...public
- posted June 7, 2010 in Poulan Pro: Ask & Answer > String Trimmers
- Permalink
Dear CnaRay,

If you include an e-mail I will gladly send you the requested manuals for the PP133.

Regards,

Benji C.
Benji C. on I just bought an LGT2554 tractor to replace my YTH2042 which...public
- posted June 4, 2010 in Husqvarna: Ask & Answer > Riding Lawn Mowers
- Permalink
Dear Kris,

The LGT has 5 more horsepower compared to the YTH 2042 when running correctly. Your dealer will be the best source of information regarding the engine status and recourse to resolving the issue. When the LGT is back in action and running properly I have no doubt that you will be pleased with its performance but untill the authorized dealer evaluates the situation and handles it accordingly.

Regards,

Benji Corti

Customer Service Team
Benji C. on i have a weed eater we261 riding mower. i live in...public
- posted September 24, 2010 in Weed Eater: Ask & Answer > Weed Eater One
- Permalink
Dear 101eagle,

Thanks contacting us at Answer Army. I have located a few dealers near you and compiled them into a list below using the Dealer Locator link on the Weed Eater website: http://www.weedeater.com/node7833.aspx

1.

LOFTIS SMALL ENGINE,LLC
1906 SELMORE RD
OZARK MO 65721

Phone: 417-631-1131

0.5 miles

2.

NIXA HARDWARE
PO BOX 1560
NIXA MO 65714

Phone: 417-725-3512

8.8 miles

3.

NIXA SMALL ENGINE
722 W KATHRYN ST
NIXA MO 65714

Phone: 417-724-1181

8.8 miles

Hope you find a dealer that can fulfill your needs, enjoy your new Weed Eater One!

Regards,

Benji Corti

Customer Service Team
Benji C. on I just bought an LGT2554 tractor to replace my YTH2042 which...public
- posted June 2, 2010 in Husqvarna: Ask & Answer > Riding Lawn Mowers
- Permalink
Dear Kris,

Thanks for contacting us at Answer Army, my advice at this time is to make sure you have the unit inspected by an authorized Husqvarna servicing dealer.

After the evaluation a decision will be made on the course of action taken to restore the unit to its optimum performance. Note: a proof of purchase is necessary for all warranty work validation.

Your Dealer is your best and quickest source of information, keep in touch, and we do apologize for any hardships this may be causing.

Regards,

Benji Corti

Customer Service Team

Change View

Sort