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  • Carla Taylor
    I purchased a zero turn mower in june from Lowes. Last...3100%
    Service & Maintenance Question posted September 22, 2017 by Carla Taylor 
    I purchased a zero turn mower in june from Lowes. Last month I began having problems with the blades engaging and the transmission was acting up. I purchased an extended warranty on the mower but it only had 8 hours on it. The repair shop has had it for a month and when I call about it, they say that they cannot proceed with fixing it because of the procedures you are having them go through. I am very disappointed with the way this has been handled. I really did not expect this much trouble from a new piece of equipment. At this point I really do feel that you should replace the mower. I have not been able to cut my yard for a month. This is ridiculous.
  • dl mcfarland
    i have a RZ5426 zero turn mower with 69 hours on it. after...3100%
    Service & Maintenance Question posted June 26, 2015 by dl mcfarland 
    i have a RZ5426 zero turn mower with 69 hours on it. after running for approx. 1 hour it will start acting as if its low on fuel and wanting to shut down. if i turn off the blades it perks some some, but will eventually die within a few minutes. checking fuel level shows its OK. air filter appears OK. i put in a new spark plug. i have drained and suctioned out the tank. if i let it cool off (not run) for 30 minutes or so, it will run fine for 10 minutes or so until it starts to act up again. it will start each time after it dies. i have had it into the local husky dealer and no luck so far. any thoughts from others to help me out. thanks, david
  • Brion Gallo
    RZ46i Anti-scalp Wheel Adjustment Issue - I recently...escalated2100%
    Service & Maintenance Question posted June 17, 2014 by Brion Gallo 
    RZ46i Anti-scalp Wheel Adjustment Issue - I recently purchased a RZ46i zero turn mower. During initial set-up I attempted to adjust the anti-scalp wheels on the mower deck and found that the left-front wheel (viewed sitting on mower) cannot be adjusted below the upper most hole. There are 4 positions and interferrence between the edge of the mower deck and the wheel occur in all postitions except the upper most hole. In reviewing this forum it appears other users have expirenced the same issue with NO RESPONSE from the Ask & Answer staff. I have attached pictures to give better clarity of the issue. Please let me know if there is a corrective action for this issue. THanks ! IMG_1259 shows contact between wheel and mower deck, even with deck guard removed contact still exists between mower deck and wheel in any position except upper most adjustment hole.

    Here is an excerpt of the same issue as expirenced by another forum member...
    Just took delivery on a RZ4623. While going through the set-up on the anti-scalp rollers I found that when I tried to adjust the front left roller(as seen while seated on the machine)cannot be adjusted to the 3rd hole down. It rubs on the mower deck. I went back to Lowes and found that the other two they had in stock had the same problem. This seems to be an engineering problem. If the roller carrier was moved toward the center of the machine about an inch it would clear. What is the solution? I don't want to drill another hole because it would weaken the carrier. If I were to shim the roller out, it would stick out past the edge of the deck.
  • Randy Beam
    MZ5225 Control arms will not stay tight. My mother and I...escalated3100%
    Service & Maintenance Question posted May 26, 2014 by Randy Beam 
    MZ5225 Control arms will not stay tight.

    My mother and I both bought Husqvarna MZ5225 mowers in the fall of 2012. The control arms will not stay tight. I have tightened them on both mowers and no luck. Took my mom's mower in for service and asked them to fix the loose arms. The tech said that they were tightened as tight as they would go and there is nothing else he can do. Said if they were to tighten them any more they would break the aluminum "wing" off.

    It is were the round handle lever mounts into the aluminum control lever. The loose arms make it hard to control the mower and is a safety issue.

    What can be done to fix this issue on these 2 mowers? I suspect others have had this issue as well.
  • Mike M
    I have a z4217 and the right side drive is chattering when...escalated100%
    Service & Maintenance Question posted July 23, 2012 by Mike M 
    I have a z4217 and the right side drive is chattering when engined stemming from the transmission and shaking the drive handle and after around 20 minutes of usage it looses power completely and will no longer turn the rear wheel, what should I check/ look for to resolve the issue (I.e. ezt belt replacement, clutch, transmission.... Thank You.
  • ANTHONY NALLS
    I just purchased a RZ4623 4 days back June 3, 2012 , and cut...escalated11100%
    Service & Maintenance Question posted June 6, 2012 by ANTHONY NALLS 
    I just purchased a RZ4623 4 days back June 3, 2012 , and cut my grass the first time same day . Two days after cutting I have noticed several brown burned spots in my lush green yard, it looks like something has sprayed out. Not sure if gas or oil I made visual once over on mower and do not see any leaks. What could this be, gas leak, oil leak, or some sort of blow back maybe out muffler?
    Grass is not burnt from turning or driving of mower I have several years commercial experience on zero turns, nor from deck height being to low, deck was set very high barely clipped tops
    Any insight on what I need to look for would be deeply appreciated.
  • Dan Griffith
    How do I disengage the hydraulic release on a ZTH5221KAA...1
    Service & Maintenance Question posted November 6, 2018 by Dan Griffith 
    How do I disengage the hydraulic release on a ZTH5221KAA zero turn in order to move mower by hand?
  • Donald George`
    Husqvarna Z 246 zero turn mower will not crank.2
    Service & Maintenance Question posted September 10, 2018 by Donald George` 
    Husqvarna Z 246 zero turn mower will not crank.
  • Donald Harris
    I just purchased a PZ 72, only used the mower about five...
    Service & Maintenance Question posted August 28, 2018 by Donald Harris 
    I just purchased a PZ 72, only used the mower about five times and the drive belt has come apart. I did order and received a new belt, part number 573 97 83-01. I am looking for some tips on putting the new belt on.
  • Grampy Marc
    Zero Turn 246i with SmartSwitch, Endurance Briggs and...
    Service & Maintenance Question posted August 7, 2018 by Grampy Marc 
    Zero Turn 246i with SmartSwitch, Endurance Briggs and Stratton, Less than 15hrs.

    After cutting lawn, I heard a loud buzzing sound from engine area. I determined it was coming from Starter. I lifted seat and disconnected Negative Cable and buzzing stopped... While seat was in raised position, I touched Battery Negative and the motor started to spin. I let mower sit overnight and now, when i touch negative nothing happens. Any idea what happened to the starter/bendix while i cut grass and "locked" it in the start engine mode? Hope my explanation helps...