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  • Ron Jorgenson
    Why does your model 235 chainsaw not tuneable without...escalated
    Service & Maintenance Question posted January 11, 2014 by Ron Jorgenson 
    Question:
    Why does your model 235 chainsaw not tuneable without conventinal tools? It took three times of taking this saw apart to figure out that we had to die grind the boss and tuners to get it to work. Not even small engine repair shops could fix this. All of our ambien, zoloft, prozac, and zanax, and phentenol were gone before it got fixed. Now I have a gun to my head for all the help received.
  • J Rogers
    Why hasn’t Husqvarna made a chainsaw, or any gasoline p...2
    Service & Maintenance Question posted July 7, 2015 by J Rogers 
    Question:
    Why hasn’t Husqvarna made a chainsaw, or any gasoline powered equipment that is ethanol resistant? I've two Husqvarna chainsaws, a 235 and a 485 which have both had to have carburetor work due to the adverse affects of ethanol on the carburetor. Seems to me that Husqvarna, and every other manufacture of machines which use small engines, has had more than sufficient time to make all their products E85 compliant. I suspect the answer is that it would add an insignificant amount of cost to the product, and it would decrease the amount of aftermarket parts sold and dealer work generated. In my opinion it’s shameful that these folks have not addressed this ongoing problem.
    Why does Husqvarna use an “Answer Army” to address customer quires about their products? This is truly the customer providing the “customer service” and just plain cheap and lazy on Husqvarna’s part. If Husqvarna cared about customer service they would have folks in their employ to do just that.
  • Gregory Davis
    Why is a 455 Rancher chain saw flooding after it is run and...escalated4
    Service & Maintenance Question posted January 9, 2013 by Gregory Davis 
    Question:
    Why is a 455 Rancher chain saw flooding after it is run and then stopped?
    Details:

    I bought a new 455 Rancher chainsaw in Sep 2011. I was tired of problems with my Poulan Pro not starting. The saw was used for a max of 5 total hours. Took the saw out this past summer 2012 to use it again and it wouldn't start. Dealer cleaned out carburetor, black debris in carb screen was cleaned out. This fixed issue and it ran. Purchased non-ethanol fuel and dumped other ethanol mix fuel deciding to only use non-ethanol mix for saw. Ran saw with non-ethanol mix for about one hour total, dumped fuel out of tank and stored.

    Got saw back out late Dec 2012, used it for 10 minutes and then let it sit overnight, next day it won't start. Removed spark plug, totally wet, dried plug, pulled starter several times to dry out cylinder a little. Installed plug, saw started. Let set overnight, gas in compartment below carb, poured gas out and gas also came out of the carb throat.

    This saw is flooding when sitting still, totally unacceptable !

    Dried out again, started then stopped. Waited 2 minutes then stood saw up with carb down and saw tip in air, squeezed throttle to see gas running out of throat.

    Needless to say, I'm not  a happy consumer right now. I sprang for a higher cost and hopefully higher quality saw and honestly, I got years of trouble free operation from my much cheaper Poulan chain saw then the 455 rancher I have.

    I know what the dealer is going to say, warranty doesn't cover this.

    Any suggestions on what is causing this problem and how to fix it? I am a mechanic so I can change the carb gaskets but I'm not convinced that is going to help. I estimate there was at least 4-6 tablespoons of fuel in the carb compartment area and in the carb throat. This almost seems like some siphon effect going on.

    Any feedback appreciated.

  • jacob luthge
    why is my brand new rancher 460 leaking bar oil when not in...escalated1
    Service & Maintenance Question posted August 2, 2014 by jacob luthge 
    Question:
    why is my brand new rancher 460 leaking bar oil when not in use
  • Rob Robbins
    Why would I have a Tractor Supply store manager tell me that...escalated
    Service & Maintenance Question posted October 31, 2012 by Rob Robbins 
    Question:
    Why would I have a Tractor Supply store manager tell me that all Husqvarna chainsaws need to be tuned to operate properly? I was told that Tractor Supply would not honor the warranty (saw used twice, less than 8 months old) until I had the saw professionally tuned. He told me that none of the saws perform properly due to emisssion controls. I asked the question "so you're going to tell me that any new Husqvarna chainsaw you sell does not work properly?" I was told "yes, that is correct, you need to have the saw tuned due to the way they are shipped to meet emission controls." I find this very hard to believe and do not believe the name Husqvarna is being represented properly by a large nation wide chain store. this is extremely disappointing as Husky's have been one of the most reputable saws on the market.
  • Robbie Lominick
    Why would my 372xp keep locking up?escalated1
    Service & Maintenance Question posted May 16, 2012 by Robbie Lominick 
    Question:
    Why would my 372xp keep locking up?
  • Mehdi
    With a new 562XP chainsaw, I have two questions: 1)...Answeredescalated1
    Service & Maintenance Question posted December 28, 2011 by Mehdi 
    Question:
    With a new 562XP chainsaw, I have two questions:
    1) With a 20inch bar, I need to set it at the maximum oil flow.
    Does the chain oil adjustment screw only turn three times either way for min, mid, and maximum?
    2) What do you recommend to properly break in the engine for the
    first time?
    Thank you.
  • craig engles
    with the brake off the saw (husqvarna 395 xp) in the...escalated1
    Service & Maintenance Question posted July 11, 2012 by craig engles 
    Question:
    with the brake off the saw (husqvarna 395 xp) in the lock position i can't get the brake in the unlocked position so i can't get it back on the saw ??? craig
  • Chris Stone
    Wondering what the setting is on the 3/8" Husqvarna...escalated2
    Service & Maintenance Question posted June 28, 2013 by Chris Stone 
    Question:
    Wondering what the setting is on the 3/8" Husqvarna depth gauge tool, and if there are different tools available with different settings.
    Details:

    The reason I ask is that it seems the factory depth gauge setting on Oregon LGX is shallower than the setting on the Husky tool (meaning I can place the tool on a new out-of-the-box loop and file some material off of the depth gauge).  This is consistent with my experiences of a chain filed with the tool cutting more aggressively than a new chain.  Other depth gauge tools I own (Stihl) set it higher and the cut is smoother).  In softwood it is fine, but too aggressive in most hardwood.  I am using the hardwood setting.