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Chainsaws

 
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  • William Lomas
    (1) Is greasing the chainsaw sprocket recommended?...escalated2
    Service & Maintenance Question posted April 12, 2013 by William Lomas 
    Question:
    (1) Is greasing the chainsaw sprocket recommended?
    (2) How can I get the grease gun that came with the chainsaw to work?
    Details:

    I recently purchased a 450 series chainsaw and like it.  However, I'm not able to get any grease through the grease gun and into the sprocket.  Took it to the dealer whose service technician said that greasing the sprocket is not necessary.  But, that if one does grease the sprocket once, then it should be greased during every gasoline tank refill.

    So, my first question is whether greasing the sprocket is recommended and, if it isn't, why Husqvarna would include grease fittings in the chain bar and supply a grease gun and tube of grease?

    The service technician had tried to pack grease into the gun better than I had packed it, but the gun still produced no grease.  I'm remembering that my Jonsonred chainsaw had a similar gun, but it also had a cylinder that one could push on to pack the grease firmly before use.

    The service technician then tried to sell me a non-Husqvarna grease gun, but I'd have to pay for it and also for a tube of grease to fill it.  Frankly, this bothered out of principle, not the money.  I've already paid for working parts when I purchased the product a month ago.

    The service technician said the gun will work if the grease can REALLY be packed down.  I asked what would happen after some use and some of the grease was out of the gun...same problem?  He said no...the grease would be pulled toward the opening causing the gun to stay packed.  I've left it with the service technician who will see if he can make the gun work.  I'm doubting it.

    So, as stated, (1) is it recommended/required to grease the sprocket and (2) how can I get a grease gun that works?

    Thank you.

     

     

     

     

     

     

     

  • J Doe
    1. Why is the tool-less tensioner on my brand-new 440E...3
    Service & Maintenance Question posted September 29, 2014 by J Doe 
    Question:
    1. Why is the tool-less tensioner on my brand-new 440E inoperative? It is difficult to move either clockwise or counterclockwise.

    2. Why is the motor's idling too rough, with a tendency to stall, despite that I'm using the manufacturer's premixed Fuel + Oil (95 Octane Rating)?
    Details:

    Model:  440E 16" Gas-Powered Chainsaw

    Recently-purchased, brand-new.

  • Michael B
    1. Do you think you should receive a full refund or your new...escalated
    Service & Maintenance Question posted October 18, 2013 by Michael B 
    Question:
    1. Do you think you should receive a full refund or your new product replaced if it breaks down because of a manufacturing defect on its 2nd use?
    Less than 2 hrs of running on a saw that should last a lifetime?
    2. Other business do, why don't Husqvarna?
    3. Should I be a satisfied customer if you hand me a saw that i one consider rebuilt of reconditioned a week after paying full price?
    4. Should any customer have to wait 1 month for repairs & be left with no saw to complete the work?
    5. Should customers be told that we (Husqvarna) understand what you going through & then offer no resolution!
    6. Should customers start using social media to air discrepancies in dealing with Husqvarna products & service?
  • Paul Chicoine
    1982 50 rancher with 16 inch bar. What is the longest bar...1
    Service & Maintenance Question posted May 27, 2018 by Paul Chicoine 
    Question:
    1982 50 rancher with 16 inch bar.
    What is the longest bar this saw can handle?
    And what model bar and chain would that be?

    Why? I welded together an alaskan style saw mill and a 16 inch bar is not giving much love.
  • Louis BONDURANT
    1984 Husky 61 - Gas/Oil mixtureescalated
    Service & Maintenance Question posted March 23, 2013 by Louis BONDURANT 
    Question:
    1984 Husky 61 - Gas/Oil mixture
    Details:

    I am original owner of a 1984 Husky 61 saw and still use it often.  My question is regarding gas/oil mix.  I believe I remember the owners manual referencing 24:1, but the manual is long since lost.  This is quite rich by today's standards, I get OK plug life and the dome of the piston is not carboned over.  A couple of individuals have suggested backing down to 40:1, but I hesitate to change based on nearly 30 years of use without ever having the head off.  Suggestions?

  • gary melrose
    1995 model 51. Hard starting when not used for a few days....escalated1
    Service & Maintenance Question posted January 17, 2013 by gary melrose 
    Question:
    1995 model 51. Hard starting when not used for a few days. By hard starting I mean it is difficult to pull through. I can pull it about 6 or 7 inches and two compression cycles and then the cord stops. I keep trying to start maybe 25-30 times and then it will fire and then I can pull it all the way through and it will start. For the rest of my use that day it always pulls through and I have no problem starting the chainsaw.

    Looking for advice, Gary
  • Louis Franchi
    2 years and 2 day ago I purchased my Husqvarna Model 235...1
    Service & Maintenance Question posted September 15, 2014 by Louis Franchi 
    Question:
    2 years and 2 day ago I purchased my Husqvarna Model 235 (sn 2011 3400996) after having cut firewood for 30+ years having used Pioneer, Poulan, Skil, etc. saws. So in my retirement I decided to get an "Husqvarna" for my tree maintenance around the house and limited firewood collection. Having always had the highest regards for the brand I did not expect a failure in the saw, such as, the brass anchor nuts pulling out of the main frame (plastic) holding the upper shroud above the controls. The attachment bolts involved having never been touched. The saw has never been dropped, and the only explaination I could come up with is shotty quality in its design or manufacture. Hence my effort to give you folks some in the field feedback and perhaps get some understanding with the warrentee timing.
    Details:

    Attachment  of problem area for clarity.

    Photo:
  • Rocco Logozzo
    2-cycle oil question: I was told by a chainsaw shop in...escalated
    Service & Maintenance Question posted May 1, 2014 by Rocco Logozzo 
    Question:
    2-cycle oil question: I was told by a chainsaw shop in logging country that a mix ratio of 32:1 or 50:1 is controlled by the "oil" and not the saw. They said if the oil is 50:1 you can use that mix ratio in a saw that is 32:1. The shop also said today's oils are much better than oils from years ago. Please comment. Thanks, Rocco, Walton, NY
  • jim petridis
    235 husqvarna chainsaw i have a continuous problem with oil...escalated
    Service & Maintenance Question posted October 2, 2013 by jim petridis 
    Question:
    235 husqvarna chainsaw
    i have a continuous problem with oil pump
    (change it three times in two years)
    why this happens?
  • Brendan Schuler
    3120XP 1998 year. Saw would not rev past 11500rpm no load...escalated1
    Service & Maintenance Question posted May 22, 2012 by Brendan Schuler 
    Question:
    3120XP 1998 year.

    Saw would not rev past 11500rpm no load 20" bar. Replaced coil with new, no better, tried known working carburetor off another 3120 of the same year that does rev up, still no better. (also tried coil off same saw)

    Called tech, was asked about intake side of piston/cylinder and to see if it was leaking, did gear oil test on bottom end, no bubbles come up through intake. Compression cold was 150#.

    Pulled apart bottom end, found bad crank bearings (very gritty), replaced with new OEM bearings, seals and gasket set, let the saw warm up, and still won't rev past 11500.

    any ideas!?

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