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  • David Hoffman
    How do I complete the warantee registration product model...4
    Warranty Question posted July 9, 2015 by David Hoffman 
    Question:
    How do I complete the warantee registration product model section?
  • randal boone
    I bought a 455 rancher #965 03 02/00 about 2 or 3 years ago...Answeredescalated1
    Warranty Question posted May 1, 2012 by randal boone 
    Question:
    I bought a 455 rancher #965 03 02/00 about 2 or 3 years ago to cut brush on my ranch. I have used it from time to time aproximately 10 to 12 times for an hour or so since purchased. The 2nd or 3rd time I used it the chain started to come off within the first 5 to 10 minutes of use. It has gotten progressively worse and currently will not stay on the saw over 1 minute while in use. This saw has less than 30 hours use. Is there a design problem or recall with this model pertaining to the problem I just explained? I have looked at it closely and cannot determine the reason for the malfunction. What do you recommend.
  • ronald smith
    the 350 chainsaw has a problem with mufflers falling off.You...Answeredescalated5
    Warranty Question posted November 30, 2011 by ronald smith 
    Question:
    the 350 chainsaw has a problem with mufflers falling off.You have redesigned the muffler.there is no service bulltin and you offer no replacment part free of charge.it would seem this is a design defect and should be warrentied.Both my neighbor,who i talk into buying this saw have had same problem.
  • Andy Clifford
    Re: Registering for the extended 4 year warranty: After...escalated2
    Warranty Question posted October 23, 2013 by Andy Clifford 
    Question:
    Re: Registering for the extended 4 year warranty:
    After registering my 450 chainsaw the responding email had a part that said, if you can't attach a link of your receipt then to mail it in, and it gives their address to mail it to.
    I don't know if they did or didn't receive the attachment I added. How can I tell if my warranty was extended to 4 years?
    My Confirmation Number is 131023-003223 if that helps.
  • Michael Barton
    550XP - Is this a warranty issue, or just how these things...4
    Warranty Question posted October 21, 2016 by Michael Barton 
    Question:
    550XP - Is this a warranty issue, or just how these things run??
  • Steven Pretty
    I have a Husqvarna 435 chainsaw. The part that holds chain...escalated1
    Warranty Question posted September 8, 2014 by Steven Pretty 
    Question:
    I have a Husqvarna 435 chainsaw. The part that holds chain oil in the reservoir so it can be dispensed onto the chain does not hold the oil in the chainsaw. It is a defective design, and no matter how many times it is replaced it will never hold oil for longer than 1 original use.
  • Charles Carver
    Leaking Chain Oil Cap...I purchased a 327P5X Pole Saw on...Answeredescalated1
    Warranty Question posted July 10, 2011 by Charles Carver 
    Question:
    Leaking Chain Oil Cap...I purchased a 327P5X Pole Saw on 06/22/11. When assembling today and filling the chain tank with chain oil, the cap will not screw on squarely, allowing a slow leak of oil. The threads on the cap do not appear to be stripped or cross threaded. After turning in all the way, when looking at the cap from the side, you can clearly see that the cap does not fit evenly all the way around (small gap on one end). The leak will prove to be a pain during storage. Will another cap help or is this possibly a defective body?

    Thank you,
    Charles Carver
  • Karla
    I recently purchased a new Husqvarna 455 Rancher Chain saw...escalated3
    Warranty Question posted June 3, 2012 by KarlaAnswerArmy Gold 
    Question:
    I recently purchased a new Husqvarna 455 Rancher Chain saw which came witha 20" bar and chain. Bar is labeled 3/8 - 72DL and chain has #80 on each link. On one of the teeth it is only a half tooth, Is this Normal? Where the wear Indicator would normally be, to not sharpen beyond this point, the tooth is ground off, This chain has never been sharpened, and came with the new chainsaw. Is this a warranty Issue? Or how can I get a replacement chain?
  • Marty Carabin
    I have a Husky 55 Rancher. I brought it to a local dealer...Answeredescalated1
    Warranty Question posted September 10, 2011 by Marty Carabin 
    Question:
    I have a Husky 55 Rancher. I brought it to a local dealer to have the pull start replaced. It was running great before then. Now it will not start. The dealer will take it back and fix it, but is going to charge me just to look at it - which I find unacceptable. It was running fine when I brought it in. Can you guys give me some troubleshooting advice to get this thing running again?
  • Chauncey Hall
    I completed the registration form online, and it says that I...3
    Warranty Question posted October 18, 2015 by Chauncey Hall 
    Question:
    I completed the registration form online, and it says that I am supposed to get a confirmation email. Yes, i checked the spam folder, and NO, it is not there either. I purchased the 3 cans of Husq 2 stroke fuel to add the 2 additonal warrany years, but it says it has to be done online, and that I have to provide receipt proof by electronic or mail.

    How long does it take to get the confirmation of registration ?