Posts
Warranty Question posted June 11, 2011 by Wendi WeddellQuestion:I purchased a Weed Eater One about a year ago and used it four or five times at the most. After storing in a garage over the winter, the mower will not start. When I tried to start it I heard a clunk noise, and now the mower cannot be put into neutral. The lever in the back is loose. I can't push it onto a trailer to take it for repair, and I can't start it to drive it on to a trailer. Is there something a novice can do to try to fix this thing? I tried to return it to Walmart last summer but they would not take it back. Total piece of junk!- Warranty Question posted March 21, 2011 by rick romeroQuestion:we purchased a weedeater one for our church less than a year ago and it no longer shifts into gear...is this covered in the warranty and where do we go for repairs? We are located in Houston, Tx.
- Warranty Question posted August 31, 2011 by bill kelloggQuestion:What is covered under the two year warranty of a push mower and where do i take it near newark ny for a warranty repair?
- Warranty Question posted December 20, 2011 by Jeff TorkelsonQuestion:I bought a WE 1 from Home Depot. They replaced the transmission, then the frame cracked in two, then they replaced the entire unit, then they replaced the transmission. This new transmission never worked and I am told they are sending me a new unit. What is the email I can use to discuss this? I understand this has a 2 year warrentee but I would guess it has been in for service for 4-5 of the first 12 months. Altaequip in Ft. Lauderdale has been doing all of the work. Again, I am looking for an email address to someone I can email about these issues. My last mower is still going strong after 15 years. Please assist. Thank you. JT
- Warranty Question posted October 10, 2011 by Melissa RayeQuestion:My break line broke and no one in the local area will take my Weed Eater One because they claim they never get paid under the warranty. No offense, but I need the breaks fixed and am angry that there is a disconnect between what I need and the the two companies. Can someone please help me just figure out where to take my sit down lawn mower?
- Warranty Question posted May 15, 2012 by Don CarlsonQuestion:My less than 1 year old Weed Eater One has been in service for a transmission failure for over a month, at one of your service centers. At what point do I expect a replacement mower?
Thank You
Don Carlson
703-346-5048Details:The place of service is Manassas Small Engine, 703-368-1881.
Model: WELRVBA30
SN: 050611L008532
- Warranty Question posted March 13, 2012 by Delbert MaxwellQuestion:I live in Overland Park Kansas zip code 66204 need to know where the nearest authorized service place is?
- Warranty Question posted May 21, 2012 by Miguel NavarroQuestion:I baught a weedeater riding lawnmower with a briggs and straton motor, I've only use the machine about 6 time since I baught it in oct 2011,now I am having problems with the motor , it misses alot , like something is wrong with the carburator , those this have a guarantee and hwere do I take it too? . I live in Miami Florida 33013
- Warranty Question posted September 12, 2014 by toby morelandQuestion:I have a weedeater one, we261, model #9602400001 01, serial # 010811L001970, purchased in 2011. a recall on the friction wheel is in place for my model, but excludes my serial # for some reason. I have the same exact issue that is reflected in the service bulletin #B2010002015, but the service company statess the wheel is not under warrantee. They also stated that the wheel itself cannot be ordered, that the entire transmission assembly must be replaced at a cost of $320 plus tax and labor! This cost is more than the mower is worth! Please advise why this fault in manufacturing that hundreds of other people are also experiencing, is not covered by the bulletin, or at minimum, how I can obtain just the friction wheel...I can replace the $20 part myself. Please dont reply and say i must buy the entire transmission! thank you for your help in this matter.
- Warranty Question posted August 7, 2012 by gerald nemetQuestion:I purchased a Weed Eater One riding lawn mower on July 24 of 2010. I brought the mower into an authorized service center in April and was told that the transmission was bad and it was covered by the warranty. Now, almost 4 months later, the transmission finally is received and the service center says that the mower has a defective frame and the transmission can not be installed. They said that they would contact Husqvarna for approval to get a buyout. They have not heard back from anyone and Home Depot has not been able to help me. This is a mower that was hardly used and should not have had these problems. Who can I speak to about expediting this process? I have been without my mower the entire summer and just want it fixed or replaced.
Thank you,
Gerry Nemet
205-910-9522
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