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  • David Schiebel
    I bought a PP4218avx a month ago. Ever since I got it, it...Answeredescalated2
    Service & Maintenance Question posted February 10, 2012 by David Schiebel 
    I bought a PP4218avx a month ago. Ever since I got it, it has been a PITA to start. I have given up numerous time tiring to start it. After getting it to start it ran fine for two days(4-5 hrs) until it quit and it wont start again. Its getting spark and fuel. Is there anything I can adjust? Ive checked everything. Thanks, David
  • Richard Bode
    I bought a 4218 chainsaw and after finishing a cut and...Answeredescalated2
    General Product Question posted February 13, 2012 by Richard Bode 
    Question:
    I bought a 4218 chainsaw and after finishing a cut and letting out of the throttle to an idle it will die. This happened about 5-6 times in the first hour and a half that I used the saw. I assume the idle on the carburetor needs to be set higher, but I couldn't find any relative instructions in the owner's manual. How can I fix this problem?
  • MIKE MCDERMOTT
    Why is their not a manual with my new chain saw? poulan pro...Answeredescalated2
    General Product Question posted October 20, 2011 by MIKE MCDERMOTT 
    Question:
    Why is their not a manual with my new chain saw?
    poulan pro PP4218AV SERIAL 11199N299766-3
    I know I can download a copy BUT I shouldn't have to!!!!
  • Donald Stine
    I have just purchased a Poulan Pro 400E electric with 18...Answeredescalated2
    Service & Maintenance Question posted September 13, 2011 by Donald Stine 
    I have just purchased a Poulan Pro 400E electric with 18 inch bar and it is a blast to use. I have been running it a total of maybe 3 or 4 hours though and I notice that the bar & chain oil has not gone down at all, and there is no oil residue anywhere. There is no smoke to indicate the chain isn't getting oil either though. I hesitate to continue using it until I am sure the chain is getting the oil it needs. I am not using Poulan oil, but it is good oil, recommended by my local outdoor tools shop.
  • Jeff Bartlett
    Poulan Pro 400e electric chainsaw - Not oiling I am on my...Answeredescalated2
    Service & Maintenance Question posted November 24, 2011 by Jeff Bartlett 
    Poulan Pro 400e electric chainsaw - Not oiling

    I am on my second Poulan Pro 400e electric chainsaw this month. Last one, the on/off switch broke the first day. The new one doesn't oil. Sounds the same as what this owner experienced:
    http://answerarmy.com/posts/9b527e0118

    Brand new saw. Filled with fresh oil. But oil doesn't make it to the blade.

    Poulan customer service (by phone) advised on returning, rather than dealing with a repair. Checking here to see if there is anything reasonable I can do to get this saw running, or if I'm on to saw number three.
  • Terry Bowman
    Got my Poulan Pro 20" 50cc chainsaw on delivery date...1
    Warranty Question posted September 1, 2016 by Terry Bowman 
    Question:
    Got my Poulan Pro 20" 50cc chainsaw on delivery date from Fingerhut. The chain wont't engage or disengage. Will this be covered under the warranty?
  • Michael Stearney
    Like many others, I am having trouble registering a new...1
    Warranty Question posted March 20, 2016 by Michael Stearney 
    Question:
    Like many others, I am having trouble registering a new product--Husky chainsaw 445. No matter what I type in the product box, the search function doesn't find it, and I can't go forward with the product registration without completing that box. FIX THIS! I purchased Husky fuel mix expressly to extend my warranty from 2 to 4 years, and a condition of the extended warranty is product registration....
  • kent meyers
    I need to buy a new gas cap for my Poulan Pro PP4620 AVHD...1
    Parts Question posted March 11, 2015 by kent meyers 
    Question:
    I need to buy a new gas cap for my Poulan Pro PP4620 AVHD chain saw. I believe my old cap's vent was ruined by Ethenol gasoline. I live in the Covington, La. area. Any assistance will be appreciated.
  • Norman Boyce
    I have purchased 2 PoulanPro PP4218AVX Cahinsaws. One is...escalated1
    Service & Maintenance Question posted June 2, 2014 by Norman Boyce 
    I have purchased 2 PoulanPro PP4218AVX Cahinsaws. One is about 13 months old and it will not start when it is hot. I push the primer bulb and nothing is sucked into the carb and all it does is pressurize the tank. I was told that I needed a new carb. So I bought one. No help. I went to Lowes and purchased a new PP4218AVX a month ago because I need a chainsaw at the house. Now this one does the same thing. Both units do the same thing and now I have two units that I cannot use. The nearest service center to me is over a two hour drive. Any Ideas? This was purchased for home use.
  • David Sherlock
    In October of 2012 I purchased the Poulan Pro PP4218AVX...escalated1
    General Product Question posted May 20, 2013 by David Sherlock 
    Question:
    In October of 2012 I purchased the Poulan Pro PP4218AVX chainsaw from The Home Depot. I registered it online a few days later so I could get the free carry case for it. I have never received the case and it has been about 7 months now and still no case. The email confirmation number you sent me is 121025-002867 The sku number on the saw is 966682401. Can you fix this issue. Thank you

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