I recently bought an ST227P snow blower and for the first time I barely finished clearing the path and the Augers stopped working. I noticed a burnt smell after a few sparks and with a little research I pin pointed that the issue was with the Auger Belt (part no: 581 83 24-01 IMPELLER BELT) having slipped off. The belt is frayed and am also suspecting some anomaly with a small broken piece of metal lodged in between the Shoulder Bolt and the Pully (ASM Engine). I understand that belts are not covered under warranty but this is pathetic and rather disappointing. I have purchased 3 Husqvarna products in the past year and especially through this storm period, I am unable to use this expensive pile of metal.
What is Husqvarna doing about this? I have seen several posts on the company webpage and other forums complaining of the exact same issues.
I RECENTLY PURCHASED A NEW HUSQVARNA ST230E SNOW BLOWER FROM LOWES. I PAID $1400.00 FOR IT. TWO WEEKS AGO I USED IT THE FIRST TIME. I WAS BLOWING LIGHT NOT. I HEARD A POP COME FROM BETWEEN THE ENGINE AND THE AUGER HOUSING. MY LOWER AUGER DRIVE PULLEY HAD BROKEN AWAY FROM THE IMPELLER DRIVE THREAD WHERE IT CONNECTS VIA METRIC THREAD. I HIT NOTHING. IT JUST SNAPPED OFF DURING NORMAL USE. MY SNOW BLOWER IS RUINED. I LOOKED AT THE PULLEY AND SNAPPED THREADED...THEY LOOK LIKE THEY ARE MADE OF POP-METAL. WHAT ARE YOU GOING TO DO FOR ME? THANKS FOR YOUR TIME.
)GINITY C
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michaelknoxS2@comcast.net
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Your Lowes.com Order Confirmation
From : Lowe's Home Improvement <customercare@lowes.com>
Subject: Your Lowes.com Order Confirmation
To : michaelknoxs2@comcast.net
Lets Build Scmething Together
Dear Michael,
Your Lowe's order has been placed. This email confirms the
order you placed today, 1111712011 02:47 ?M
Thu, Nov L7,20LL O7:47 PM
Home l mv LolvelE lee!-ullt I HelP
E-mail or call us at 1.800.445.6937
11t17t2011 02"47 PM 3505152 $1257.74
Please see belowfor dehils on Shipping, Lor,lre's Home Delirery, and/or ln-Store Pick Up.
Products Gdered
HUSQVARNA 3O'' SNOWTHROWER
Iten#:36841G63311 -1 8301-tV- | Ittlode#: 1 830FM
Pickup Location
LOWE'S OF FT. GRATIOT, MI
42OO 24TH ST
Unit Price Confirnration Number Total
$ 1186.55 279&0695 $ 1186.55
Quantity
1
FORTGRATTOT M|48059
phone: (810)385-660:
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12112/2011 11:42 ANI
h@: I I sfr023.ev.mail.comc ast.net/ ntr:fira/hlprintrnessage? id:I1 060 "' rtrroet
BillTo
Michael Knox
4886 WestWabr
North S$eet, Ml 48049
(810)989 - 5909
michaelknox52@corncast. net
Lowe's Consunrer Credit TefmS :nd Conditions
Billing SummarY
Subtotal
Tax
Order Total
Payrnent tvlethod
Lowes CreditCard" 5217
$1186.55
$71.19
$1257.74
s',2s7.74
Givs a Lswe's
Gift Card
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I2ll2l20ll l1:42 AM
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,!, AVAILABLE,,! , A-M. lt r' , / y' }?.M. DRIVER: /t r.:r' , ?--Y.- ,-: . t'''/
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Customer Name: KNOX, Mf CI{AEL
PickupAddress: 4886 WEST WATER
NORTH STREET, M] 48049 Phone#: (810) 989-5909 AltPhone#: (810) 989-5909
0695 LOWE'S HOME CENTERS, INC.
4200 24TH ST.
FORT GRAT]OT, MI 48059
(810) 38s-6600
*** EMERGENCY PICKUP ***
Pickup #: 1,544
PiCKUPINStTUCtiONS:M25 TO KRAFFT. KRAFFT TO NORTH RD LEFT TO WADHAMS. TURN LEFT ON ATKINS. JUST PA
ST THE SCHOOL.
ITEM DESCRIPTION
3684L6
HUSQVANA SNOW-THROWER
HE NEEDS TO SIGN THE DOCUMENT AND RETURN TT TO EDDIE
THE CUSTOMER GETS THE OTHER COFY FOR HTS RECORDS
PrcKuP DATE, rb lll /.1|
CRE.PTED: S0695ML2 PRINTED: S0695JS2 L2/27 /2011 11:29AM l- oF 1_
pPilcekaesde check the merchand.ise that you are returning Uo ensure that all items are up by the deLiveaT d,river as Lowe's can not-issue credit for items that were not returned with this shipment. Your signature acknowJ.edges that, the items
notat,ed on the Pickup ti,c:ket have,been provided to the deLivery driver and are being-returned. Credit, for these-items is subject t,o finaL couirt and inspection. Descriptions and- quantit,ies _ provided are used for pick up purposes onLy -and may not exactLy match the description and quantity of Lhe product-being relurned. -
Your_noq_signing acknowLedgment of picli up, however, does not mean-that such merchandise was not pickerd up.
PICKED UP AND ACKNOV'{LEDGED B
, --"1 ril.r
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ASSOCIATE SIGNA
DATE:I\I }.iJ
While following the owners manual's instructions to check the tightness of all
bolts, I discovered that one of the 3 - 6mm bolts attaching the Recoil Starter
Assembly-Snow (parttM29299) to the Blower Housing Assembly, Electric-Snow
(#429302) was striped. After inserting a new 6mm bolt I found that the blind nut
in the Blower Housing Assembly, Electric-Snow (#429302) was also striped.
The Blower Housing Assembly, Electric-Snow (#429302 needs to be replaced in
order to get flawless blind nuts.
Please repair.
I could see the possible cause of this as being that the Recoil Starter Assembly-
Snow (part#429299) cutout for the bolt does not allow enough room to insert the
bolt straight in while using a socket - only at an angle - and thus would cause the
resulting cross-threading to occur.
{ow{rl ^l v1r # q?qq0 t bqL'1,
I just purchased in Nov. 2016 a Husqvarna ST224 snowblower, I have used it four times and each time the engine dies and backfires under a load. What kind of warranty do I have???
I've tried everything backing down the choke cutting the throttle back and it stills cracks and backfires, sometimes even just engaging the auger.
I need to know what is wrong with this machine a.s.a.p.
DiSanto