Posts
Warranty Question posted January 16, 2012 by Fairchild NicholasQuestion:I purchased a new PP4218AVX on Jan 10, 2012. It run great but the automatic chain oiler does not work. Unfortenuately I didn't keep my receipt so I can't return the saw. Is there an adjustment on the oiler? I one tank of gas it didn't use any oil. I did use 20 wt bar oil. It simply is not pumping. Is there anything I can do to fix? I purchased the saw at Orscheln Farm abd Home, they do not have service. What can I do? If there's now fix I can do, where can I take the saw for warranty work?- Warranty Question posted March 20, 2016 by Michael StearneyQuestion:Like many others, I am having trouble registering a new product--Husky chainsaw 445. No matter what I type in the product box, the search function doesn't find it, and I can't go forward with the product registration without completing that box. FIX THIS! I purchased Husky fuel mix expressly to extend my warranty from 2 to 4 years, and a condition of the extended warranty is product registration....
- Warranty Question posted July 16, 2011 by Lee AdamsQuestion:What do I need to do to have my chainsaw serviced under warranty?
- Warranty Question posted August 25, 2012 by TERRYQuestion:How can I see my warranty registration...I have a confirmation number,but cannot see when I registered my product....and I have issues with my product...I know it is under warranty,but do not have exact date I purchased.
- Warranty Question posted January 30, 2012 by Howard SchusterQuestion:The first time I tried to tighten the chain on my new saw, the nuts were so tight the scrench broke trying to loosen them. This saw was less than 2 weeks old at the time. How do I get a replacement? The saw is a model PP5020AV S/N: 1135N201047.
- Warranty Question posted May 15, 2014 by Larry ChrzanQuestion:I have a Poulan Pro PP4218AVX that failed. I took it to an authorized Poulan service center, they phoned in the diagnosis, and Poulan denied the warranty claim. I called in to Poulan customer service and they refuse to connect me to anyone who can address this issue. I took good care of my chainsaw and will not just accept that it's my fault that the chainsaw failed. . And the runaround on this is maddening. If the warranty is denied, there should be some way to dispute that determination.
Who do I contact to address this denied warranty claim? - Warranty Question posted December 27, 2011 by Don MeyerQuestion:I am disappointed that you would sell a saw with a gas cap problem (swelling) and did not take any action to warn or assist your customers with the problem. I had to find out about the problem on the internet. Before I did that, I tried to take the saw into an authorized repair dealer and what a joke that was. One place wanted a $40.00 deposit and the other a $20.00 deposit to take the saw. They said if the repairs were not covered by the warranty, they would keep the deposit. They would not tell me if the problem with the cap was covered under the warranty, nor would they tell me what the problem was when they had to or should have known what the problem was. They were only interested in getting money. I can’t believe you would sell a saw with a known defect and then back it up with shady repair shops.
- Warranty Question posted February 10, 2012 by William FordQuestion:I have a model PP4620AVX 952802146, S/N 10179D100968-1. This was a sales award from my employer, therefor I have no purchase receipt, nor can i get one. Your warranty is for 2 years. The S/N tag on this saw has a Date of Meeting emmisions of 2010! **Therefore your S/N tag proves it's within the 2 year warranty period.** I took it to a authorized dealer and they won't honor the quarantee! It cost me $15.00 to find out the saw is unrepairable (The cost of repairs is greater than the replacement cost). I have this receipt from Paul B. Moyer in Doylestown, Pa dated 2/10 work or# 79881. I want either a replacement from your company or a voucher for the full retail price and my additional $15.00 towards a new saw. I can provide a digital picture of your S/N tag. I expect your company to do the right thing here.
Thank You
William J. FordDetails:I expect your company to be a good citizen and use
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- Warranty Question posted August 2, 2016 by Terry BowmanQuestion:Purchased a two year extended warranty from Fingerhut. Noticed the warranty that came with my chain saw modal #PP5020AV has a warranty that came with it. Does this mean I would have an exter 2 year warranty after the Poulan warranty ends? Also read that the warranty covers 100 %, parts and labor, is this true?
- Warranty Question posted July 29, 2014 by Benedict AbelaQuestion:I was useing my chainsaw and it seized up. I removed the spark plug sprayed wd40 to loosen it up. Now it has no compression. Took it in for service. They said it was not covered under warrenty. They said I used the wrong mix of fuel and the cylinder was scored and overheated. I used the product that came with the saw. They said it is not covered under warrenty. Now what do I do with it. It is aprox one year old.Details:Pp4218avxPhoto:
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