How do I complete the online registration when the program cannot find my product model? I typed in "455 Rancher" (the name used on the Husqvarna site) and have tried the search function several times. Even after a couple of days, it is still searching. It will not complete the registration with my typed in model and never completes the search.
So I've got this 2015-33 550XP that I got from a (non-local, forum sponsor) dealer (new) a couple months ago (August). When it's 85+ degrees F, it basically won't hot or warm restart. I can get it to fire, and it'll idle, but it takes lots of starts and lots of fiddling with the throttle to get it to rev. After it gets revved up and I get it in some wood, it'll clean up and act right. Using the purge bulb doesn't seem to help. Once it's acting right, it revs fine, etc.. Below 80F, there really aren't any problems with warm/hot restarts.
Also, I have problems being able to hit the throttle on like "first start of the day" kind of starts. It idles, but I can't get it to rev at all, and it'll die 5-6x, when I hit the throttle (even if I ease into it). Finally, it'll rev and run fine. Again, purge bulb doesn't seem to do much. It also very likely may have to do with the high side semi-vapor-locking the fuel out of it, from it being hot the last time I shut it down.
I've only run the Husky 50:1 XP Fuel pre-mix through it, so far, for warranty reasons. I've used about 2.5 quarts.
Is this a warranty deal, or is this just kind of "how they are?" I know there were some updates (2 rounds of them, looks like) since the date of this saws's mfg, and I knew about the updates at the time, but I guess I sort of under-estimated the amount of time that saws are both on the ocean, and sit on the shelf, and figured I'd be getting one with all the updates.
I purchased the saw for fall cutting/cleanup, then never got around to using it that year.
The Husqvarna brand was a major factor in my selection of the saw, which I bought despite being hard up financially. It was a major purchase (to me). It might not seem like much money to you, but it was to me.
The next year I did make a point to use it before the 1 year came up, since I am aware that 15% of everything built in China is defective right out of the box. It worked fantastic, and I put it up on the shelf. Little did I know, that was the only single use that it would work without a problem. The next time I used it, it worked great again . . . till I noticed the puddle of chain oil underneath it in the garage, under the shelf it was on. I figured I must have done something wrong (it IS a Husqvarna, after all) and so when I needed it again I just filled it up and used it, then carefully put it back on the shelf making sure the cap was on tight and so forth. It spilled its guts again. Then I took it in to Lowes where I bought it, and to their credit they replaced the part free of charge - I got the saw back 6 weeks later. Next time I used it, it worked great again - no problems. Then the second use, it spilled its guts again! I took it to a local repair shop to inquire about repairing it again, and was advised there is no point to doing that, since it will always work once, and only once, before it won't retain chain oil again. At this point the oil leaks out as fast as I pour it in, so I can't even use it and drain the oil between uses.
I am astonished that a Company like Husqvarna could actually put out a product like this. You mean to tell me that you made a design change to a part, but never bothered to go cut wood a few times before having the Chinese build a million copies of the defective design? Obviously you know what you did wrong by now, and in what series of manufacture. A reputable company would not hide behind a warranty period if they knew specifically what they did wrong. What I would expect is to get a letter from Husqvarna from Lowes when they returned the 'repaired' saw to me, saying that this was a defective design - and that with their apologies, Husqvarna would like to give me a credit of so many dollars towards a replacement saw, or a new version of the same (corrected) model without the design flaw.
What can you do to make this right with me?